Privacy Policy

Effective Date: Oct. 8, 2021

1. Introduction

MindMap Enterprise (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, partners, and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal and business information when you interact with our website, solutions, or services.

We provide workflow automation, process optimization, and digital transformation consulting. As part of delivering these services, we may collect and process personal data in compliance with applicable data protection regulations, including General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection laws.

By using our website, products, or services, you agree to the practices described in this policy.

MindMap Enterprise (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, partners, and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal and business information when you interact with our website, solutions, or services.

We provide workflow automation, process optimization, and digital transformation consulting. As part of delivering these services, we may collect and process personal data in compliance with applicable data protection regulations, including General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection laws.

By using our website, products, or services, you agree to the practices described in this policy.

2. Information We Collect

We collect personal and business information to provide, improve, and secure our services. This may include:

2.1 Information You Provide Directly

Full name and contact information (email address, phone number, and job title).
Company name, industry, and business contact details.
Project briefs, process documentation, or workflow data voluntarily shared during consultations.
Payment and billing information for service subscriptions or project engagements.
Information submitted via contact forms, demos, email inquiries, or event registrations.

Full name and contact information (email address, phone number, and job title).
Company name, industry, and business contact details.
Project briefs, process documentation, or workflow data voluntarily shared during consultations.
Payment and billing information for service subscriptions or project engagements.
Information submitted via contact forms, demos, email inquiries, or event registrations.

2.2 Information We Collect Automatically

IP addresses and device information.
Browser type, location (general), and usage patterns on our website.
Log files, cookies, and analytics data to improve user experience and site performance.

IP addresses and device information.
Browser type, location (general), and usage patterns on our website.
Log files, cookies, and analytics data to improve user experience and site performance.

2.3 Information from Third Parties

CRM and marketing platforms you integrate with us (e.g., HubSpot, Google Analytics, payment processors).
Publicly available business information and LinkedIn profile data.
Vendor or partner system integrations for workflow automation solutions.

CRM and marketing platforms you integrate with us (e.g., HubSpot, Google Analytics, payment processors).
Publicly available business information and LinkedIn profile data.
Vendor or partner system integrations for workflow automation solutions.

3. How We Use Your Information

We use collected information to:

Deliver consulting and automation solutions tailored to your business.
Respond to inquiries, schedule consultations, and manage client relationships.
Improve the functionality and performance of our website and services.
Analyze workflows and recommend optimization strategies.
Send relevant updates, newsletters, or promotional information (with your consent).
Fulfill contractual obligations and manage billing or payments.
Comply with legal and regulatory requirements.

Deliver consulting and automation solutions tailored to your business.
Respond to inquiries, schedule consultations, and manage client relationships.
Improve the functionality and performance of our website and services.
Analyze workflows and recommend optimization strategies.
Send relevant updates, newsletters, or promotional information (with your consent).
Fulfill contractual obligations and manage billing or payments.
Comply with legal and regulatory requirements.

Deliver consulting and automation solutions tailored to your business.
Respond to inquiries, schedule consultations, and manage client relationships.
Improve the functionality and performance of our website and services.
Analyze workflows and recommend optimization strategies.
Send relevant updates, newsletters, or promotional information (with your consent).
Fulfill contractual obligations and manage billing or payments.
Comply with legal and regulatory requirements.

4. Legal Basis for Processing (For GDPR)

We rely on the following legal bases to process your data:

Consent: when you opt-in to receive communications or provide data voluntarily.
Contractual necessity: when processing is required to deliver services to you.
Legitimate interests: such as improving our offerings or securing our systems.
Legal obligation: when required to comply with laws and regulations.

Consent: when you opt-in to receive communications or provide data voluntarily.
Contractual necessity: when processing is required to deliver services to you.
Legitimate interests: such as improving our offerings or securing our systems.
Legal obligation: when required to comply with laws and regulations.

Consent: when you opt-in to receive communications or provide data voluntarily.
Contractual necessity: when processing is required to deliver services to you.
Legitimate interests: such as improving our offerings or securing our systems.
Legal obligation: when required to comply with laws and regulations.

5. Data Sharing and Disclosure

We do not sell or trade personal information. However, we may share data with:

Trusted service providers (e.g., cloud storage, CRM, payment gateways) who assist in delivering our services under strict confidentiality agreements.
Third-party integration partners as part of workflow automation implementation (e.g., Stripe, QuickBooks, Google Workspace).
Regulatory or legal authorities, when required by law.
Business partners during collaborative projects, with your prior consent.

Trusted service providers (e.g., cloud storage, CRM, payment gateways) who assist in delivering our services under strict confidentiality agreements.
Third-party integration partners as part of workflow automation implementation (e.g., Stripe, QuickBooks, Google Workspace).
Regulatory or legal authorities, when required by law.
Business partners during collaborative projects, with your prior consent.

Trusted service providers (e.g., cloud storage, CRM, payment gateways) who assist in delivering our services under strict confidentiality agreements.
Third-party integration partners as part of workflow automation implementation (e.g., Stripe, QuickBooks, Google Workspace).
Regulatory or legal authorities, when required by law.
Business partners during collaborative projects, with your prior consent.

6. Data Retention

We retain personal and business information only as long as necessary to:

Fulfill service delivery and contractual obligations.
Comply with legal or tax requirements.
Maintain operational records for business continuity.

After the retention period, data is securely deleted or anonymized.

Fulfill service delivery and contractual obligations.
Comply with legal or tax requirements.
Maintain operational records for business continuity.

After the retention period, data is securely deleted or anonymized.

Fulfill service delivery and contractual obligations.
Comply with legal or tax requirements.
Maintain operational records for business continuity.

After the retention period, data is securely deleted or anonymized.

7. Data Security

We implement strong technical and organizational measures to protect your data, including:

Encrypted data transmission (HTTPS and SSL).
Secure cloud storage and access control.
Regular system audits, vulnerability assessments, and security reviews.
Role-based access to sensitive information.
Continuous monitoring for unauthorized access or breaches.

Encrypted data transmission (HTTPS and SSL).
Secure cloud storage and access control.
Regular system audits, vulnerability assessments, and security reviews.
Role-based access to sensitive information.
Continuous monitoring for unauthorized access or breaches.

Encrypted data transmission (HTTPS and SSL).
Secure cloud storage and access control.
Regular system audits, vulnerability assessments, and security reviews.
Role-based access to sensitive information.
Continuous monitoring for unauthorized access or breaches.

8. Your Rights (For GDPR and Applicable Laws)

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent at any time.
Object to or restrict processing.
Request a copy of your data in a portable format.
Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at [Insert Contact Email].

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent at any time.
Object to or restrict processing.
Request a copy of your data in a portable format.
Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at [Insert Contact Email].

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent at any time.
Object to or restrict processing.
Request a copy of your data in a portable format.
Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at [Insert Contact Email].

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and collect analytics data. You can control cookie settings through your browser or opt out where legally required.

10. Data Breach Response

In the event of a data breach:

We will investigate promptly to identify and mitigate risks.
Affected individuals and authorities will be notified in line with applicable laws.
Corrective actions will be taken to prevent recurrence.

We will investigate promptly to identify and mitigate risks.
Affected individuals and authorities will be notified in line with applicable laws.
Corrective actions will be taken to prevent recurrence.

We will investigate promptly to identify and mitigate risks.
Affected individuals and authorities will be notified in line with applicable laws.
Corrective actions will be taken to prevent recurrence.

11. International Data Transfers

If your data is transferred outside your country or region, we ensure adequate safeguards are in place, such as standard contractual clauses or other legal mechanisms.

12. Third-Party Links

Our website or automation solutions may contain links to third-party platforms. We are not responsible for their privacy practices. Please review their respective policies.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the effective date.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

MindMap Enterprise
Email: support@mindmapenterprise.com
Website: https://www.mindmapenterprise.com/
Phone: +234 814 014 1090

For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

MindMap Enterprise
Email: support@mindmapenterprise.com
Website: https://www.mindmapenterprise.com/
Phone: +234 814 014 1090